Why Choose Us

You can rely on us to provide you with customer service that you will value for the life of your loan, and that we will continue to support you in achieving your future goals.

Feel confident that you're in safe hands

Putting our customers at the heart of everything we do sets us apart from our competition.

Our commitment to you, our customers:

  • We will be easy to do business with
  • You will talk to a real person
  • We will get back to you
  • We will go the extra mile, every time
  • We will listen to what you want
  • We will provide home loan options that suit your needs
  • We will source competitive interest rates
  • We are here to serve you and ensure you will be 100% satisfied with our service.

What makes us great?

We have a dedicated team here in house. When you call us, your queries will be answered by one of our friendly brokers. We will guide you through your entire loan application or re-finance process and provide you with the assistance and advice you need into the future.

You can feel confident that you are in safe hands and we will find the loan that’s right for you.

What our clients say..

“Bob took all the hassle out of refinancing my home, making the process simple and straightforward. From our initial conversation, Bob listened to everything I was after and provided me a number of options to consider. I had a lot of questions, but nothing was ever too much for Bob. I never felt pressured and was able to secure a great deal. If you are purchasing a property or considering refinancing, I highly recommend you have a chat with Bob.”

Hayden

“Bob has been extremely fantastic in setting our mortgage. He was very kind, responsive, knowledgeable and approachable. There were so many little valuable details in dealing with him that made the experience enjoyable. Thank you Bob for all your efforts.”

Laura

“Bob recently helped me re-finance an investment property and purchase a new property. He was extremely helpful, always available to answer any questions and would meet me in person when I needed help. I ended up with a great deal which I could not have sorted myself. The whole process from start to finish was really easy and stress free.I would not hesitate to recommend Bob to family and friends.”

Leanne

“Bob has helped me with finance for multiple loans over 10 years. He is practical, pragmatic, honest and just a great guy. If it can be done, Bob will find a way. The best.”

Krista

“Bob is such a super star! We had a hurdle with our mortgage. Bob gave us a solution and acted so quickly to minimise problems. He surpassed our expectations by going beyond what is required, but he told me that is what his job is about. I'd say otherwise. There are so providers that fall even short of standards, and are not even interested outside of their requirements. Bob is completely on the other end of the stick there. I recommend Bob for your mortgage needs as well. Give him a shot and you will know what I am talking about.”

Zac

“I have worked with Bob Malpass on many occasions, and find him to be very approachable, efficient and willing to go above and beyond to make people's dreams a reality. He is very knowledgeable and keeps up to date with all the changes in the finance industry. I can highly recommend him as a finance advisor and a broker.”

Janet

“Highly recommend Bob Malpass. My wife and I have trusted Bob's advice for nearly ten years and he's never let us down. His advice has always been ahead of the market. Bob is genuinely one of the nicest people you could meet.”

Brennan

Contact

Address:
Unit 1 10 Achievement Way Wangara WA 6065
(Office is open by appointment)
Phone:
1300 180 300
Email:
hello@westhomeloans.com.au

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1300 180 300
Competition

West Home Loans  is authorised under Australian Credit Licence Number: 466762 | ABN: 39558770168
Your full financial situation and requirements need to be considered prior to any offer and acceptance of a loan product.